Shipping policy

Shipping Policy

Thank you for shopping with Lumen Vitalis.

Order Processing
Orders are typically processed within 1–3 business days. Orders placed on weekends or holidays will be processed the next business day.

Shipping Times
Standard shipping within the United States typically arrives within 3–7 business days after processing.

International shipping times may vary depending on destination and customs processing.

International Shipping
Lumen Vitalis may offer international shipping to select countries. Shipping costs, delivery times, and customs requirements vary by destination.

Customers are responsible for any applicable customs duties, taxes, or import fees required by their country.

Order Tracking
Once your order ships, you will receive a confirmation email with tracking information.

Shipping Delays
While we do our best to ensure timely delivery, Lumen Vitalis is not responsible for delays caused by carriers, customs processing, weather conditions, or other circumstances beyond our control.

Incorrect Addresses
Please ensure your shipping address is entered correctly at checkout. Lumen Vitalis is not responsible for orders shipped to incorrectly entered addresses.

If you have questions about your order, please contact us at:

support@lumenvitatlis.com